Favorite clients? We all have them. We’d be besties if work wasn’t in the way. But getting too close to your clients can be problematic. Find out why.

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So you’ve got a new client, or you’ve been working with them for a while, but things aren’t going so well. You get the feeling they really don’t like you. Don’t worry, you can build a long-lasting relationship with someone who started out hating you. Here’s how.

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The client is not always right! In fact they are regularly wrong! And when they are wrong, for the sake of peace and customer retention, we say sorry! Until now.

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More and more companies expect their key account managers to be thought leaders. If you’re smart, you’ll start building your personal brand now. Here’s how.

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It’s important to stand out from the crowd if you want to attract and retain clients. But how do you differentiate from competitors when everyone is the same?

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Finding a good chrome extension is like looking for a needle in a haystack. Until now. Here are 16 essential extensions to improve your workflow (and life).

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