What are your options when you’re a key account manager and ready for your next move? To keep yourself motivated and happy in your work, it’s important to switch things up every now and then.

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New procurement teams introduce big challenges and new opportunities into the customer relationship. As a supplier you need to adjust fast and build a foundation of trust.

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Disagreeing with clients isn’t a bad thing. It’s healthy and can lead to great outcomes if handled properly. Here are some tips on how to disagree constructively.

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Disagreeing with clients isn’t a bad thing. It’s healthy and can lead to great outcomes if handled properly. Here are some tips on how to disagree constructively.

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It’s easy to lose sight of the big picture in the day-to-day grind. Sit down, take stock and say these four words to your clients to understand what they need from you right now.

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Is your inbox taking over your life? Here are 12 email management hacks to tame your inbox and stop it from getting out of control.

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Favorite clients? We all have them. We’d be besties if work wasn’t in the way. But getting too close to your clients can be problematic. Find out why.

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So you’ve got a new client, or you’ve been working with them for a while, but things aren’t going so well. You get the feeling they really don’t like you. Don’t worry, you can build a long-lasting relationship with someone who started out hating you. Here’s how.

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The client is not always right! In fact they are regularly wrong! And when they are wrong, for the sake of peace and customer retention, we say sorry! Until now.

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