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What are your options when you’re a key account manager and ready for your next move? To keep yourself motivated and happy in your work, it’s important to switch things up every now and then.

New procurement teams introduce big challenges and new opportunities into the customer relationship. As a supplier you need to adjust fast and build a foundation of trust.

Disagreeing with clients isn’t a bad thing. It’s healthy and can lead to great outcomes if handled properly. Here are some tips on how to disagree constructively.

Disagreeing with clients isn’t a bad thing. It’s healthy and can lead to great outcomes if handled properly. Here are some tips on how to disagree constructively.

It’s easy to lose sight of the big picture in the day-to-day grind. Sit down, take stock and say these four words to your clients to understand what they need from you right now.

Is your inbox taking over your life? Here are 12 email management hacks to tame your inbox and stop it from getting out of control.

So you’ve got a new client, or you’ve been working with them for a while, but things aren’t going so well. You get the feeling they really don’t like you. Don’t worry, you can build a long-lasting relationship with someone who started out hating you. Here’s how.

The client is not always right! In fact they are regularly wrong! And when they are wrong, for the sake of peace and customer retention, we say sorry! Until now.

More and more companies expect their key account managers to be thought leaders. If you’re smart, you’ll start building your personal brand now. Here’s how.