When clients don’t return your calls or messages, it can feel like they’re ghosting you. It’s frustrating and stress-inducing. The good news is their silence usually isn’t about you. So if you’re struggling to connect with your clients, let’s take a closer look at what’s going on and how to overcome it.

Read More

No-one likes breaking bad news to clients. I’m not going to lie to you it can be tough, especially when your client doesn’t see it coming. Here’s how to make sure they don’t shoot the messenger.

Read More

Follow this step-by-step guide to create an effective client engagement plan that uses personalised video messages to build trusted partnerships.

Read More

Relationship mapping helps you identify and engage with decision makers and influencers to win, retain and grow your key accounts.

Read More

What do you do when you don’t like your client? Dealing with difficult clients can be tough, but here are 10 simple tips to help you survive.

Read More

The C-suite have power, influence and budget, so don’t be a stranger. Follow this 3-step process to secure a meeting with your client’s C-level executives.

Read More