No-one likes breaking bad news to clients. I’m not going to lie to you it can be tough, especially when your client doesn’t see it coming. Here’s how to make sure they don’t shoot the messenger.

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Follow this step-by-step guide to create an effective client engagement plan that uses personalised video messages to build trusted partnerships.

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Relationship mapping helps you identify and engage with decision makers and influencers to win, retain and grow your key accounts.

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How to deal with difficult clientsWhat doesn’t kill you makes you stronger? At least that’s what you tell yourself as you smile through clenched teeth dealing with difficult clients. Maybe you even daydream about the day that lottery win will set you free and you can tell that client exactly what you think of them?

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How to get a meeting with C-level executivesThe C-suite have power, influence and budget, so don’t be a stranger. Follow this 3-step process to secure a meeting with your client’s C-level executives. Tweet 0 Share 0 Pin 0 Share 0 The RPM Method to meet the C-suiteResearch, Plan, Meet (RPM) is a simple method to

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The humble phone call is making a comeback. Here’s 5 reasons you need to stop emailing and talk to your clients now.

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