If you want your business to grow, ask your existing clients for referrals. This step-by-step guide will show you how.
If your clients don’t reply to your emails, you could be part of the problem. Here are 30 easy tips for writing effective emails your clients will actually read.
Is your client due for renewal? Avoid a bidding war and follow these 10 capture strategy tips to keep your client long before they think of going to RFP.
LinkedIn is the best place to reach a professional network of prospects, clients and recruiters. But first, you need to optimize your LinkedIn profile. Follow these top tips to demonstrate your skills on LinkedIn, build strong connections, and convert prospects into clients.
Capture planning is an essential strategy to retain your clients. Follow this 12-step capture plan process to fight churn and avoid competitive bids.
If you’re not sure what key account management is, don’t worry, you’re not alone. It’s a difficult concept to nail down and often misunderstood. So let’s answer what it is, what it isn’t, and how to do it well.
Crush your targets and stay one step ahead of your clients with these 5 powerful account management tips that will set you up for success.
As a key account manager, you not only need to keep your clients, you need to keep them profitable. To do that, you need sales negotiation skills to convince them to buy more and, when the time comes, to renew. Here’s a simple negotiation tactic that will help.
Champagne and caviar? Or beer and peanuts? Before you embark on a career in key account management, let’s take a look at how much money a key account manager really makes.
Are you a key account manager? Do you sell? Do you listen to podcasts? If you answered yes to any of these questions, then read on for my list of three of the best sales podcasts around, including one that might surprise you.
Your biggest customers are not your best customers. To identify key accounts with true growth potential, look beyond revenue. Here are 15 factors to consider.
Do you want to know why key account management is important? Some are obvious, like growing client revenue and retention, but other reasons may surprise you.